FAQ

Does ChattyCupcakes have a storefront?

ChattyCupcakes is a fully licensed and tooled Private Bakery Studio.  We bake our cakes daily and deliver to the Magic Cupcake Machine. Our Cupcake dispenser is refrigerated for added freshness even though our cakes are baked and put int the machine daily.  ALSO, customers can special order and we will deliver cakes & cupcakes to your door. 

 

Our MCM is an Automated Cupcake Machine is the first "Automated Bakery" in the United States, located in the Galleria Mall in Mt. Lebanon, Pa.    This is our "store front" and is a convenient way for our customers to get our Cakes & Cupcakes.  

Do you take private orders?

Yes.  We take orders through our website and email:  We encourage our customers to place their orders on line.  Orders will go onto our schedule.  For custom orders, please fill out the custom order form and we will get back to you with a quote.   We bake small batches from scratch and your order is baked to order exclusively for you.  

How much notice do I need to give for cake and cupcake orders?       

Fresh cupcakes are always available in the ACM in the Galleria Mall in Mt. Lebanon.  It's available from 8:30 am until 2:00 am., so you can almost ALWAYS get your cupcakes!  For our newest items on our standard menu --PhD (Piled High & Delicious) Cupcakes--we are baking daily and can offer delivery for orders within a 3 day notice for a minimum of one dozen order.

For special orders, we appreciate as much notice as you can give us--a minimum of a week for standard cake orders ordered on line and two weeks notice for custom orders.   Our Private Bakery is busy and we book orders in advance.  

Do you offer delivery?

We have delivered our bakery items for free since we started in business in 2017.  Unfortunately, due to the current economic conditions, we are no longer able to continue free delivery for orders under $150 and charge a nominal fee.  We continue to offer FREE DELIVERY on larger orders and we will do so as long as we can.  We appreciate your understanding and value your continued patronage. 

 

How do you get your private order?

We deliver your cakes and cupcakes to your door on the day you requested and in the general timeframe.  We try as best we can to accommodate our customers.

Can I pick up my order?

We are a busy licensed Private Bakery and often it's much more efficient for our scheduling to deliver your cakes and cupcakes to your door. We work hard to be accommodating to your timeframe.  In an certain circumstances, we can arrange for pick=up or can meet at a convenient location.  

Do you cater large events?

Yes.   ChattyCupcakes is equipped to cater large events and all occasions. We deliver to your event, offer set up and table design.  Call today for a consultation or fill out our contact form.  724.986.4439.

 

Do you design Wedding Cakes & Displays?

Yes.  We take on custom wedding designs as our schedule allows.  Please contact us for early scheduling.  Wedding Page